Handling of Personal Information

Important notice to our customers.

At Happo Onsen (Happo-one Kaihatsu Co., Ltd.), we recognize the importance of protecting personal information when providing services on the Internet, and also believe that it is our social responsibility and duty to do so.
To that end, we have established the following information protection policy, which we will implement thoroughly.

Collection, Use, and Provision of Corporate Information
Any corporate information related to customers that is obtained by the Company will be used only within the scope of sending direct mails and e-mails, and will not be used for any other purposes. In the event of any change to the above purposes of use, the Company will notify customers in advance and inform them in writing, or by other means, of any changes made.
Respect for Rights
The Company respects the rights of companies regarding their corporate information, and will respond to requests for disclosure of corporate information from customers only after confirming their identity and agreement to such disclosure. Furthermore, in the event of a difference or error in a customer's corporate information, we will respond promptly to update or correct the information after confirming the customer's identity and request.
Data Security Control Measures
The Company will strive to prevent leakage, loss, or damage of the customer data we handle, and will take adequate security measures to safeguard the handling of data under management.
Provision of Data to Third Parties
We will not provide customer data (such as e-mail addresses) to third parties without the consent of the customer, except in the cases outlined below.
  • When required by law
  • When the corporate information is required in connection with the provision of services to customers
  • In urgent cases where it is necessary for the protection of human life or property and it is difficult to obtain the customer’s consent
  • When it is necessary to cooperate with a national agency or local public body in the performance of its duties as prescribed by law, and there is a possibility that the execution of such affairs may be hindered
Regarding the Ongoing Improvement of Handling Corporate Information other than the Above
Receipt of requests for correction, suspension of use, disclosure, etc.
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Happo Onsen (Happo-one Kaihatsu Co., Ltd.)